Cherryvalley Family Practice

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Online Services

You Matter We Care

To use our online services, firstly read the information below.

CLICK HERE to use Online Services after you have read the below info and have your personal Registration Letter .

We are very pleased to be able to provide a service that will help you interact more efficiently with our practice online. This is a secure system provided by our computer system supplier.

This is a very easy to use system and it is well worth you taking the short time to register, to benefit from it into the future. You will be able to book, check and cancel appointments online, up to 3 weeks in advance.

Additionally you can view a list of your repeat perscriptions and place an order for any of these. Please note, that this is only for repeats, not for short term persecriptions. Your order will go directly to our reception staff who will be able to print your request and leave it to be signed by one of the Drs. Please allow 48 hours before you arrive to collect your perscription.

You will also be able to log in and update your contact information, such as address and phone numbers to ensure that we have the most recent information should we need to communicate with you.

To begin using this free online service you must register once with our reception staff at the practice. If you ask our staff they will provide you with your own personal Registration Letter.

With this Registration Letter you will then be able to click on the the links to the left or the link at the top of this page.

The first time you do this, you will see the following screen:





Now click on the link "Create your account". Remember you need to do this one time only. This will take you to the following screen:


These four boxes are where you enter the information that is on your personal Registration Letter. You will then be prompted to enter your name and some other details. You will also choose a password which will be known only by you. Keep this safe as we will not have access to this.

We recommend you to make our website a Browser Favourite so that you can easily log in in the future again. On following occassions when you log in you will do so at the "Existing Users Sign In" section, as shown in the first image above, with our practice ID number of 6631, and your personal ID number and your personal password.

If at any stage you are unsure or would like assistance, please do not hesitate to telephone us and our Practice Manager, Tim, will be glad to help you out.

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